Privacy Policy
INTRODUCTION
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Important information and who we are
Purpose of this Privacy Policy
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Controller
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Contact details
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Full name of legal entity: Tectric 2 Electronics Limited Email address: [email protected] Postal address: Tectric 2 Electronics Limited, Rutherford Close, Stevenage, Hertfordshire, SG1 2EF, United Kingdom Telephone number: +01 (0) 1438 909 909
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Changes to the privacy policy and your duty to inform us of changes
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Third-party links
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The data we collect about you
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We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data
includes first name and last name.
Contact Data
includes billing address, delivery address, email address and/or telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data
includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data
includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Profile Data
includes your account details, any professional online presence, for example a LinkedIn profile, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data
includes information about how you use our website, products and services.
Marketing and Communications Data
includes your preferences in receiving marketing from us and our third parties and your communication preferences.
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If you fail to provide personal data
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How is your personal data collected?
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Direct interactions.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
enquire about or purchase our products or services;
create an enquiry on our website;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy on our website at www.Tectric.global for further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
analytics providers such as Google based outside the EU;
advertising networks such as LinkedIn based outside the EU; and
search information providers such as Google based outside the EU.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
Identity, Contract and Financial Data from third parties such as sanctions screening providers, credit reference agencies and customer/supplier due diligence providers.
Identity and Contact Data from social media networks such as LinkedIn.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
You can find out more about the types of lawful basis that we will rely on to process your personal data on Page 6.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email, post or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Marketing
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Promotional offers from us
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Third-party marketing
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Opting out
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Cookies
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Change of purpose
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Disclosures of your personal data
We may share your personal data with the parties set out below for the purposes set out in the table above.
Internal Third Parties as set out in the Glossary on Page 7.
External Third Parties as set out in the Glossary on Page 7.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes on a lawful basis and in accordance with our instructions.
International transfers
To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (“EEA”), for example:
with any External Third Parties and Internal Third Parties outside the EEA;
with your and our service providers located outside the EEA;
if you are based outside the EEA; or
where there is an international dimension to the services we are providing to you.
These transfers are subject to special rules under European and UK data protection law.
Other non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries, such as Israel, that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us using the contact details under paragraph 1 above if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Data security
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Data retention
How long will you use my personal data for?
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us using the contact details under paragraph 1 above.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
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Time limit to respond
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Glossary
LAWFUL BASIS
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THIRD PARTIES
Internal Third Parties
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External Third Parties
Agents of the Tectric Group acting as joint controllers and/or processors who are currently based in Mexico, Israel, Turkey and India and provide services or goods and undertake leadership reporting. Service providers acting as processors based in the United Kingdom who provide IT and system administration services.
Professional advisers acting as processors and/or joint controllers including lawyers, bankers, auditors and insurers currently based in the UK, Germany and USA who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
When data is shared with a third party outside of the EEA, the data is first hashed using the SHA256 hashing algorithm and sent in its hashed form to the third party.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.